Quick Reference Tips

Accessing Xfinity On Demand

Xfinity On Demand gives you a great selection of current TV shows and hit movies, anytime, on any screen. It can be explored through the comfort of your living room or on the go from your laptop, tablet or smartphone. A vast library of the hottest new releases, the most current TV episodes and an abundance of kids’ programming is available instantly.

How to access Xfinity On Demand

These instructions may vary depending on your TV box or on-screen guide, but the basic functions should be similar. If you have Xfinity TV with X1, go to xfinity.com/X1 to download a User Guide.

On your TV:

  1. Press the Menu button on your remote.
  2. Select On Demand from the quick menu to view program options.
  3. Press the Select button to enter your selection.
  4. Select Buy or Watch for your selected program.
  5. Confirm your selection.


Go to xfinity.com/stream to learn how to get Xfinity On Demand online.

Through mobile devices:

Either visit xfinity.com/stream on your mobile browser or use the Xfinity Stream app available for download in your App Store for both Apple® and Android™ devices to watch shows and movies on any device. Visit our support page for more information about the Xfinity Stream app.

How to control programs

Use the video control buttons on the remote control to Pause, Stop, Rewind and Fast-Forward programs.

For a video tutorial and step-by-step instructions, visit our support page to learn about Xfinity On Demand.

If you encounter issues with Xfinity On Demand, the interactive Xfinity On Demand Troubleshooting Guide is a tool that can be used to fix most service issues like error messages, access problems and video playback errors. Visit our support page to access the Xfinity On Demand troubleshooting guide.

Visit our support page for information about On Demand.