Xfinity Self-Service

Get to know Xfinity Self-Service

Paying bills and troubleshooting have been simplified! Xfinity Self-Service is designed to make account management a piece of cake. So residents can spend less time managing their accounts and more time enjoying their entertainment.

Xfinity has made it easy for customers to manage their service on their own.

Check out some great services available to your residents.

Xfinity My Account

Residents can pay bills, manage appointments and check their connection status at home or on the go, on any device. Visit My Account at xfinity.com/MyAccount or download the Xfinity My Account app.

Easy bill pay

Residents can set up paperless billing to receive email statements, email/text alerts and electronic payment reminders and confirmations.

Help and Support pages

Residents can learn how to set up their in-home WiFi network, program their remote, set up their voicemail and more by visiting xfinity.com/support.

Xfinity username and password

With this, residents can access their account, use Xfinity WiFi hotspots and download Xfinity apps. Residents can create them at xfinity.com/getstarted. They can retrieve forgotten usernames and passwords at xfinity.com/username.

Restrictions apply. Not available in all areas.

Xfinity WiFi hotspots included with Performance Internet and above. Limited access available for Performance Starter and below. Available in select areas. Requires compatible WiFi-enabled device.