Quick Reference Tips — X1

Using the X1 Voice Remote

How to pair an Xfinity remote without a setup button

Note: These instructions apply to the XR15 Voice Remote.

  1. Make sure the remote batteries are installed and your TV and TV Box are powered on.
  2. Set the TV input to the input connected to the Xfinity X1 TV Box.
  3. Press the xfinity button. The LED will begin flashing green. Follow the on-screen instructions by entering the three-digit on-screen pairing code.

    Note: Press the xfinity button again if you do not see a three-digit pairing code come on the screen.

  4. Once the on-screen pairing code is correctly entered, your remote is paired with the TV Box.

How to pair your remote

Control your TV box without having to point your remote at the device, even when it is located inside a cabinet or entertainment center.

  1. Press and hold the Setup button until the LED at the top changes from red to green.
  2. Press the xfinity button. The LED will begin flashing green. Follow the on-screen instructions by entering the three-digit on-screen pairing code.

    Note: Press the xfinity button again if you do not see a three-digit pairing code come on the screen.

  3. Once the code is correctly entered, your remote is paired with the TV Box.

XR15 Voice Remote

Visit our support page for more information about pairing TV remotes.


How to use voice control

Press and hold the Microphone button while speaking a command into the microphone located at the top of the remote. Be sure to speak 1 to 8 inches away from the microphone. Release the Microphone button when you have finished the command.


What voice commands can I use?

The X1 Voice Remote from Xfinity supports natural language speech recognition, so you can search by keyword as well as by phrase. Use voice control to change channels, search for shows, get recommendations and more.

Here are some examples of voice commands:

  • “Watch NBC”
  • “Find kids movies”
  • “Launch sports on X1”
  • “Turn on closed captioning”

To change the channel using the Voice Remote, press the Microphone button, which activates voice control, and say something similar to the following voice commands:

  • “ESPN”
  • “Watch Disney Junior”
  • “Watch channel 810”
  • “Turn on Discovery Channel”

Voice commands can also be used to:

  • Search for TV shows and movies
  • Find an actor, director, music artist or personality
  • Explore sports by team, event, school and more
  • Get recommendations and find out what’s popular now
  • Browse Xfinity On Demand
  • Enhance accessibility features
  • Control DVR functionality
  • Troubleshoot your device
  • Pay your bill
  • Launch apps
  • View your bill

Why doesn’t the Voice Remote recognize my voice commands?

If your commands are not recognized, make sure you are speaking clearly and at a natural, conversational volume. Be sure to hold the remote 1 to 8 inches from you while speaking a command and hold down the Microphone button until you finish speaking your command. If you are still having trouble, consider whether there are other sources of noise near you that may be interfering with your voice command (for example, loud TV volume).

Visit our support page for more information about the Voice Remote.