Resources for you and your residents 


Xfinity My Account: The ultimate resident resource

Say hello to the hassle-free way for residents to manage their Xfinity account anytime, anywhere – with no call needed. With Xfinity My Account, they can personalize their WiFi name and password, check for service outages, and pay their bill. 

Find answers with our help and support pages

When residents have product-specific questions or issues, they can visit our help and support pages, an online database with how-to resources, articles, and frequently asked questions. All easily searchable by issue or service. 

How they can access it all

An Xfinity username and password lets residents access their account, use Xfinity WiFi hotspots, and download Xfinity apps. 

Added value with customer benefits and programs

Move with Xfinity

We make it easy for residents to get connected on moving day. And with our digital tools, setting up service at their new address is simpler than ever. 

Xfinity Rewards

Our thanks. Their rewards. This program is designed as a thank you for residents.  Best of all, it’s free and easy for them to join. 

Property Manager resources for day-to-day ease 

On-campus student housing

Getting your students connected just takes a few simple steps. We’ll show you how to get them studying and streaming in no time. 

Restrictions apply. Not available to all areas.